Make an Appointment
Session prices and session dates are locked in upon receiving your Retainer. If you do not make your retainer, I cannot guarantee your session date will be available the next time you chat with me, as it is common for me to book 5 sessions in a matter of hours. It is your responsibility to check the cost of a session before booking. Click "Investment" below to see current session prices.
CAncellations
All sessions require a non-refundable retainer when booking. If the session is canceled by the client for any reason, the retainer is forfeited. I have a limited number of sessions open every month, and unfortunately a canceled session isn't something I can fill last-minute. Client emergencies that require rescheduling will have the retainer applied to another session booking. If for any reason I (the photographer) have to cancel a session due to an emergency, I will always offer to either refund your retainer or schedule you on the next available date that works with your schedule! If the session is a particular event, I will do my best to find a replacement photographer for you.
Bad Weather
Texas has serious weather extremes, sometimes with all four seasons and various conditions in a single day. If your session is scheduled outdoors, and it rains that day, I will certainly work with you to reschedule or move your session indoors! I don't move sessions more than 24 hours ahead of time for most weather related forecasts, since Texas weather isn't always accurate more than 24 hours ahead (and even sometimes 2 hours ahead). Some seemingly bad weather makes for great photos...like cloudy overcast skies are an awesome time for photos, and snow makes for gorgeous backdrops! So don't be disappointed if the sun isn't shining, your photos will be awesome! I do photograph outside year round, which means to prepare for inclement weather! The same with heat in the summer. All weather related cancellations are up to my discretion. If bad weather is anticipated and an indoor option is given, the client may choose to move their session indoors. If the client declines this option, I will provide alternative dates for the client to reschedule based on availability and do everything I can to reschedule you within the next 60 days. If 60 days passes without finding a suitable time, the retainer paid by the client is lost.
Many times sessions are booked back-to-back, with only enough time to travel (or in the case of a studio session, clean up and reset) in between sessions. Therefore, the session time you booked is the time when your session will start, whether you arrive late or not. Please do give me notice if you will be late, as I will reach out to you if you are more than 10 minutes late, and if I have not heard I will assume you are not coming to your session. That means I will leave after 15 minutes and your retainer will be forfeited.
LATE ARRIVALS
Any remaining money due is to be paid in full at the end of your session. This should be paid in either cash, check, Paypal, Venmo, or credit card. If you do not make payment at your session, your session will be on hold and no editing will begin.
PAYMENT
I typically get photos out to clients in 3 business days or less for most portrait and headshot sessions. For larger sessions, or multi-day shoots the minimum delivery time is 1-2 weeks. If the photos will take longer than 2 weeks, I will always let you know ahead of time. This is in very rare situations that usually involve travel with lack of Wi-Fi.
Photo Delivery
I capture many images during your session, and the edited images that you will receive will be selected by the photographer. Images are carefully edited and reviewed to ensure each photo is up to standards. Photographer will use his judgment regarding style and artistic input for the production of all selected images to edit on behalf of client. If you would like to review all images from your session, this can be done by purchasing the "Unedited Images" and additional edits can be requested by the client.
Artistic Expertise
All edited images will have basic retouching of exposure, dynamic range, blemishes, teeth whitening, spot clean-up, etc. However, if you are asking for major alterations (background removal, replacement of entire persons, body parts, or objects, etc.) and if we are able to accommodate the request, this will be a separate quote. I work to make the need for these a minimum by getting the right shot in camera.
Digital Retouching
If you purchased unedited images as part of your photography package, these cannot be used on any form of social media. The intent of these images are for posterity as well as your ability to review all images and request additional editing. Please understand this is not a final product, which is why I do not want it advertised as such.
Unedited Images
The client is responsible for any child's health and safety during all photo sessions. Parent or another responsible adult must be present at all times to supervise children.
Health and Safety
The client is responsible to ensure that digital photographs are adequately backed up after delivery by the photographer. In the case of loss or damage of images of client, I cannot guarantee the photographs are still in my files after delivery. Client is responsible for checking to be certain photos are present on any form of delivery (digital, email, CD, etc.) within 1 week of delivery. If loss occurs and I am able to recover photos, there will be a recovery fee for the time and cost involved in retrieving and editing photos if client has lost final edits.
Session Backup
Communication is key when scheduling sessions! I do my best to respond within a few hours to any emails or messages. Voicemails can take longer to respond, simply because of my schedule. Whichever method of contact you initiate with me to book your session, is the way I will contact you, until I hear otherwise from you. I assume any communication sent from me has been received by you within 24 hours, that means if you are using a work email, or Facebook messenger, or other method of contact you do not regularly check once a day, you should provide me with a different method of contact in order to get ahold of you. I am not held liable for communications not received due to client not checking email/message/voicemail/messenger if the communication was sent 24 prior notice. I expect all clients to be reachable the day of the session by whichever contact method I was given, in case of emergency. If there are any concerns with the photos received from your session, please contact within 30 days as we do not guarantee to store photos after that time.